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FAQs

Can we trust people visiting for sofa pickup?

Pickup workers are background verified. Each personnel are checked with their skill, behaviour and quality and also conduct professional training and grooming.

Do we have to pay any advance amount during the sofa pickup?

The customer has to pay 50% of the total amount in advance at the time of pickup and the rest of the total amount before the delivery.

How can I make payment for the services availed?

You can pay through cash, card, net banking or Online mobile transfer.

How do I get to know the status of my sofa repair, upholstery or polishing work?

Call or Whatsapp on +917619184893 to know the work status.

What do I do in case my sofa got damaged on delivery?

You can reach us on our customer care number +917619184893 and our quality team will get back to you with a suitable resolution within 2 to 3 days of placing the complaint.

Whom to contact for sofa repair, upholstery & polishing service?

You can reach Vintage Lounger by form sign up on the website (any time) or call to +917619184893 (10 am to 7 pm).

Can I book order on behalf of my friend/other?

Yes, you can sign up on behalf. Mention the Name, contact details and message of whom the booking is placed.

Is it safe to make an online payment?

Absolutely yes, Vintage Lounger has tie-ups with trusted payment gateways. Hence it is 100% safe to make an online payment.

Is it safe to make an online payment?

Absolutely yes, vintagelounger has tie-ups with Trusted payment gateways such as Paytm, Googlepay etc. Hence it is 100% safe to make online payment

Is there any warranty on sofa services?

There is 6 month of warranty on the services but its defect should be natural, for more information please call us on +917619184893.